Lost progress

Karinatmbw

Logged into game through Facebook instead of King account and lost all my progress from level 85 back to level 1. Please can you let me know how to rectify this? 

Thanks

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MarkHawk

Hi Karinatmbw,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Andrea_Fox

I am having the same issue. I was beyond level 180 and  ow back to level 1 again.

MarkHawk

Hi Andrea,

I have also send you a message in order to solve the issue.

Kind regards,

- Mark, Team King Care