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Hi, I got this too but find out that when I quit the program and restart it the showdown is finished and I got my reward or not when I loosed. Sometimes the reward comes a few hours later. Could be a delay in the communication with the server or bug. This can only be answered by the support team of King. It is good to ask the support directly within the contact form on this page. I got some boosters and gold when I ask why this happened. Give it a try. They are really friendly and supportive.