The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Super Hot Right Now! 🌶
🏆 Claim your level milestone level badges level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000
🏆 Claim your level milestone level badges level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000
Celebrate Pride Season with Farm Heroes Saga! 👩🌾🧑🌾
🏅🌈 Pride Season thread - claim your badge!
🏆🏳️🌈 Win Superfruits in FHS in this contest!
🏅🌈 Pride Season thread - claim your badge!
🏆🏳️🌈 Win Superfruits in FHS in this contest!
My wife hasn't received her purchase in Paradise Bay, even though the credit card shows the purchase
Options
jejones3141
Posts: 1 Newbie
in Support
My wife just made a purchase in Paradise Bay--the availability, at least at the price she paid, is very limited, and is liable to be expired by the time anyone sees this. The credit card transaction shows as having taken place. Why has she not received the items she purchased? (BTW, I can't even specify Paradise Bay as the game in question below. Why on earth is that happening? I'm specifying a random game just so this message can get to you.)
Answers
-
Hi jejones3141,
Thank you for posting this here on King Care.
I'm sorry this happened to your wife in Paradise Bay. Please note that Paradise Bay can be selected here on King Care from the 'Choose a Game' section on top of the page.
You or she can also directly contact support for Paradise Bay through this link http://paradisebaygame.com/support.html. This will take you to our dedicated support team for Paradise Bay who will resolve this issue for you/her.
Kindest regards and have a great day,
Tony - King Care Team
