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My wife hasn't received her purchase in Paradise Bay, even though the credit card shows the purchase
jejones3141
Posts: 1
Level 1
in Support
My wife just made a purchase in Paradise Bay--the availability, at least at the price she paid, is very limited, and is liable to be expired by the time anyone sees this. The credit card transaction shows as having taken place. Why has she not received the items she purchased? (BTW, I can't even specify Paradise Bay as the game in question below. Why on earth is that happening? I'm specifying a random game just so this message can get to you.)
Answers
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Hi jejones3141,
Thank you for posting this here on King Care.
I'm sorry this happened to your wife in Paradise Bay. Please note that Paradise Bay can be selected here on King Care from the 'Choose a Game' section on top of the page.
You or she can also directly contact support for Paradise Bay through this link http://paradisebaygame.com/support.html. This will take you to our dedicated support team for Paradise Bay who will resolve this issue for you/her.
Kindest regards and have a great day,
Tony - King Care Team
