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Ipad, iphone and android devices not syncing
Sally_Wilson
Posts: 1
Level 1
in Support
Hi I am playing across three devices: iPhone, ipad and galaxy 6. The other day I had an error that shut down my iPhone game and since then my devices aren't syncing. I am on level 479 on ipad and 476 on the other two. I have received advice from King and tried all that was suggested including reinstalling the game across all 3 devices but my progress won't sync. I am using Kingdom account and not Facebook. It seems any progress is not uploading to the account. Grateful for help thanks.
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Answers
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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