Ipad, iphone and android devices not syncing

Sally_Wilson

Hi I am playing across three devices: iPhone, ipad and galaxy 6. The other day I had an error that shut down my iPhone game and since then my devices aren't syncing. I am on level 479 on ipad and 476 on the other two. I have received advice from King and tried all that was suggested including reinstalling the game across all 3 devices but my progress won't sync. I am using Kingdom account and not Facebook. It seems any progress is not uploading to the account. Grateful for help thanks. 

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

Kind regards,

Johnny