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iPad won't sync

La_Coop

On my android I'm at level 538. My iPad keeps going back to level 476. I have deleted my Facebook app and Farm Heroes SuperSaga. This is happening for months and nothing changes.

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Johnny_Ryall

Hello,

Could you please go through the steps provided here to help with the synchronization:

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

If these do not work, please let me know the device you are using.

Thanks,

Johnny

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Johnny_Ryall

La Coop, please refer to my comment above. We are looking into this issue.

La_Coop

This has been happening to me for more than 2 months. I have deleted both Facebook and farm heroes and nothing changes. I even started over the games I already played from level 476 and an my android phone it moved but my iPad is stuck on the same level and I refuse to replay these levels a 3rd time. I'm about to delete the game all together and find another game that interest me. This is too stressful, you play the game to release stress and it's causing stress make no sense. And remove that solved tag because it's now. I'm getting annoyed

Johnny_Ryall

Hello,

This has now been reported to the game studio as it is affecting several players.

Please comment in this thread for updates.

https://care.king.com/en/farm-heroes-super-saga/progress-issue-with-level-476

Kind regards,

Johnny

La_Coop

Thanks but this doesn't help.

Johnny_Ryall

Hello,

Could you please go through the steps provided here to help with the synchronization:

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

If these do not work, please let me know the device you are using.

Thanks,

Johnny