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Game froze for a hour. Backed up and removed app. Reinstalled and now I’m at base camp. Level 1 after playing it since 2015.
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Don't worry Jeni, Welcome to King care.
It sounds like you need to reconnect that's all. I have a link here
https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1
If you were previously connected to Facebook, its the same as the Kingdom, and you might need to reauthorise permissions before friends lists show.
If you were not connected to either, come back and let us know and we will pass it on to the King care team