Sign Up!

🔥 Super Hot Right Now! 🌶
🏆 Claim your level milestone level badges level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Lost data after the app crashed today.

Jeni_Graham
Jeni_Graham Posts: 1

Level 1

Game froze for a hour.    Backed up and removed app.  Reinstalled and now I’m at base camp.  Level 1 after playing it since 2015.      

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Don't worry Jeni, Welcome to King care. 

    It sounds like you need to reconnect that's all. I have a link here

    https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1

    If you were previously connected to Facebook, its the same as the Kingdom, and you might need to reauthorise permissions before friends lists show. 

    If you were not connected to either, come back and let us know and we will pass it on to the King care team :)

Hey! Would you like to give us your opinion?