Lost data after the app crashed today.

Jeni_Graham

Game froze for a hour.    Backed up and removed app.  Reinstalled and now I’m at base camp.  Level 1 after playing it since 2015.      

Lady_Choo

Don't worry Jeni, Welcome to King care. 

It sounds like you need to reconnect that's all. I have a link here

https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1

If you were previously connected to Facebook, its the same as the Kingdom, and you might need to reauthorise permissions before friends lists show. 

If you were not connected to either, come back and let us know and we will pass it on to the King care team

Lady_Choo

Don't worry Jeni, Welcome to King care. 

It sounds like you need to reconnect that's all. I have a link here

https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1

If you were previously connected to Facebook, its the same as the Kingdom, and you might need to reauthorise permissions before friends lists show. 

If you were not connected to either, come back and let us know and we will pass it on to the King care team