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Good afternoon Fuyuon Hayasaka,
Can you try the steps from this troubleshooting link please. What it doesn't say is if it doesn't work, try removing the app then clear cache, reboot and re-add it back to Facebook. Progress will be saved
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Hi, its unlikely it was the game itself as there have been no mass reports of others having the issue.
When it is a game issue, its more than one or two players that report it. If you tried the troubleshooting, that would have cleared it. And if not, I would do it anyway next time you have issues