Which device are you playing on? Android or iOS? This information can help us narrow down a bit more the situation and with it we shall be able to provide a better assistance.
Hello @Dariar, Hearty Welcome to the Farm Heroes Super section of our friendly King Community
I am sorry to hear about the trouble in your game!!
To answer your first question... It doesn't matter to King whether we are spend money or not in our game! Their treatment and service is same to all their players... I am saying this with confidence because I do not spend real money in any of my games!!
Now, coming to your issue -- Can you please explain a bit more about the issue you are having in the game?
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Talk to you soon! Have a great rest of the day/evening!