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Not receiving quest rewards - Reported to the Studio! (This is now Fixed)!

1246711

Answers

  • MelindaGeorge
    MelindaGeorge Posts: 1

    Level 1

    This has been happening to me also for about 3 wks. Only getting coins if I’m lucky, the other rewards just disappear. Very frustrating. Keep checking for updates that hopefully have the bug fixed but nothing yet.  User ID 8257907529
  • amore004
    amore004 Posts: 19

    Level 2

    Can you please notify the King Community when fix is in?. This has been a fustratating three weeks. I love playing this game its my way of distressing . Look forward to hearing from you.

    Thank you
  • QueenB
    QueenB Posts: 15,430
    Hi guys, apologies for the time this is taking but I'm afraid I have no news yet as to when this issue will be solved.

    I will keep you all up to date as soon as know more. Thanks for your patience 🙏
  • yejiflavor
    yejiflavor Posts: 4

    Level 1

    same thing is happening. only receiving coins if i'm lucky. why aren't they fixing this. 
  • yejiflavor
    yejiflavor Posts: 4

    Level 1

    user id 10279302438
  • bmace
    bmace Posts: 8

    Level 2

    Thanks for staying on top of this :) The coins as coming through but the prizes aren’t.
  • casprrr
    casprrr Posts: 42

    Level 3

    My user ID is 10881619369 and I haven't been receiving my quest rewards, either. Thank you!
  • Amaliaprok
    Amaliaprok Posts: 1

    Level 1

    Dear Sir,
    I am not receiving my rewards and is very disappointing.

    Waiting for your response.
    Amalia.
  • PummyRaj
    PummyRaj Posts: 44,064
    Hello @Amaliaprok, Hearty Welcome to the Farm Super Heroes section of our friendly King Community :) 

    I am sorry to hear about the issue in your game!! 

    Not able to receive rewards after completing Quests is a known issue in the game!  It was already reported to the King Studio and they are working hard to fix it as soon as possible :+1:  

    We request you to be patient until it is fixed and I will try to update you once the issue is resolved!  

    This is for your information and Thank you for understanding!  

    Keep having fun in your game(s)!  Have a great Friday!
  • Spinnifix
    Spinnifix Posts: 25,430
    I played Super Farm Heros yesterday and collected my reward. Unfortunately, I didn't get it. I had denounced this a while ago.
    Why is nothing being done about this?
    And when do you get these rewards?

Hey! Would you like to give us your opinion?