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Icon disappeared after update.

GenieKemp
GenieKemp Posts: 1 Newbie
The last update I got for this game was last week.  When it updated on my phone and tablet, the icon for the game disappeared.  Anyway to retrieve it?

Best Answer

  • QueenB
    QueenB Posts: 13,660 Community Manager
    Answer ✓
    Welcome to our Community @GenieKemp :)

    Are you saying that the game app has disappeared from your devices? If yes, you need to download it again from the App Store. 

    Once done, remember to connect ti back to Facebook/King account so your progress can sync. Unfortunately, you might have lost any saved Boosters, lives and any progress made on events and quests.

    These are items that do not get backed up so if you have updated your device, reinstalled the game app, these items will be lost.

Answers

  • QueenB
    QueenB Posts: 13,660 Community Manager
    Answer ✓
    Welcome to our Community @GenieKemp :)

    Are you saying that the game app has disappeared from your devices? If yes, you need to download it again from the App Store. 

    Once done, remember to connect ti back to Facebook/King account so your progress can sync. Unfortunately, you might have lost any saved Boosters, lives and any progress made on events and quests.

    These are items that do not get backed up so if you have updated your device, reinstalled the game app, these items will be lost.

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