Laptop stuck at level 1600

rltlrrltlr Posts: 1
Hi, 
I have removed the app, cleared the cache, tried different browsers and the game will not load past level 1600 on my laptop using Facebook.  I am using a Mac running Chrome.  It is the same on Safari.   The iOs phone app is at level 1731.  The Facebook app was working until a few days ago.
I have followed all of the troubleshooting suggestions.

Answers

  • QueenBQueenB Posts: 3,072 Community Moderator
    Hi @rltlr, welcome to our Community 😃

    It looks like there is a connection error from the Facebook side so it doesn't update the new levels. This is something that has been reported to Facebook but they haven't been able to fix it yet. 

    Seeing that you play on Apple device, I would say stick to the mobile version as we do not know when facebook will be able to fix this issue so you don't have to wait. 

    Apologies for the inconvenience caused 😕

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