App question, virus or not?

_Elsa_

Thanks for tagging me @firebombmarkus.  I have never ever heard of that before!  Why would they want all the games that you used to play and what level you were on?  Why would anyone think that you should reopen those old games to get your level number.  I think what we should do is this.  @Calamitee please post your ticker number here.  Once you do, @firebombmarkus can tag @QueenB who is the community moderator for Farm Heroes Saga.  She can speak to Player Support with that ticket number to get more details.

Calamitee

Hi and thanks for looking into this!  The ticket number is 8792263. It seemed very odd to me too, as if it was in response to a different question, which is why I kept repeating my issue. I’m not entirely surprised the ticket got closed if it timed out, since there was a weekend involved.  Any help would be appreciated. 

firebombmarkus

Thank you @Calamitee I have elevated this to our CM. She will be back in the office tomorrow and then we will have more info on this.