New version of Farm Heroes Super Saga not loading

dave2n

I have an iPad Air running ios 12.5.7. I have recently received an updated version of Farm Heroes Super Saga, Version 1.90.3.0. Since installing this the game will not load. HELP. How do I roll this version back. I use App Store to manage Apps.

Dave

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/413890/new-version-of-farm-heroes-super-saga-not-loading

Hello Dave @dave2n🤗 Hearty Welcome to our lovely Super Farm King Community!

First of all, I apologize for the delay in my response🙏

I am sorry to hear that you are having issues with your game!! Unfortunately, it is not possible to reverse the update!!

When you said "the game is not loading" - can you explain a bit more about what is happening?

Does your game stay in "Orange" screen? Or is it something else? Can you take couple of screenshots and post them here?

Did you see if the iPad software has any pending updates? It shouldn't affect, but doesn't hurt to check that!!

Please reply back by typing in the blank box given below to my comment. To post the screenshots, tap on the 2nd icon located in the bottom left corner of the comment box.

Hope to talk to you soon. Have a great rest of the day🌻

dave2n

Hi PummyRaj,

Thank you for replying. When I click on the FarmHeroesSuperSaga icon on the icons screen I very briefly see the orange King Screen and then that disappears and I go back to the Icons screen.

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2744435#Comment_2744435

Hello Dave @dave2n🤗 Thank you for explaining what's happening in your game!

Can you post your game ID number, so that I can report to our Super Farm Community In-charge?

To find your ID number, please click on this link --> Find your ID number

Thank you🥕🥕

dave2n

Hi,

The game doesn't stay active long enough for me to do anything. My user id is dave2n. Is the game ID number unique to each different game i.e. if I play another King game will I be given a different Game ID Number?

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2744545#Comment_2744545

Hi Dave🤗

If you are logged in with same account to all your King Saga games, then your game ID will be same for all your games👍️

So, if you are playing any other King game, please find your ID with the same steps that were mentioned in the link in my earlier comment🙂

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2744545#Comment_2744545

Hello Dave @dave2n 🤗 Happy Friday🌻

Is there any improvement in your game?

I have asked our Super Farm Community In-charge and she suggested to check if your iOS software needs to be updated! Can you check that and let me know?

Thanks!