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Why?

Jholmes
Jholmes Posts: 4

Level 1

edited January 24 in Support

So I made an actual account to save my progress...did the save, but it deleted over half my coins or whatever and ALL of my power up things. I had around 70 of the watering cans, only like 5 gloves, and 9 baskets (now zero of all). On top of that it carried my levels over, but put me on the first screen. I'm almost on level 1900 and I'm not scrolling for 15 hours to get back there

Answers

  • Jholmes
    Jholmes Posts: 4

    Level 1

    Probably the end of all king games after this

  • Spinnifix
    Spinnifix Posts: 25,430

    Hallo und Willkommen

    Wenn du das Spiel löschst, können Booster und Leben verloren gehen.

    Bevor du ein Spiel löschst, komme bitte hierher und bitte uns um Hilfe.

    Wir helfen dir gerne.

    Ein King Konto mußt du die Levels nicht speichern, sie werden automatisch gespeichert. Wenn du in FB bist, mußt du deine Levels selbst speichern.

    Leider bekommst du deine Booster nicht zurück. Wenn du sie gekauft hast, dann können wir dir weiter helfen. Hast du sie gekauft?


    Hab einen schönen Tag

  • PummyRaj
    PummyRaj Posts: 44,042
    edited January 24

    Hello @Jholmes 🤗 A Warm Welcome to our lovely Super Farm Community!

    I am sorry to hear about the issue you have experienced in your game 😕

    Can you please tell me which device you are using? Did you create the account with Facebook or Kingdom account?


    Can you please try —> log out of the game — close the App — turn off your device for few minutes — turn it back on and reopen the App, and let me know how it goes?

    Hope to talk to you soon🍅

  • PummyRaj
    PummyRaj Posts: 44,042

    Hi Peggy 🤗

    I did not understand how your answer fits and/or helps @Jholmes 🤔

    They did not delete their game!!

  • Jholmes
    Jholmes Posts: 4

    Level 1

    edited January 25

    Yea literally all I did was create a king account to save to...i didn't delete from device (galaxy tab 7) I saved my progress...game loaded back up...everything was gone (except level progression, but it moved me to the stage one page). So there are no boosters left...most of my coins are gone. Also...logging out/restarting did nothing. Still no bonuses or anything and still would have to scroll up for a lifetime to get back to the 1859 page.........(UPDATE) so I did it again and my bonus stuff showed up, and my level page is back in the right spot. Just the coins that are wrong which I can probably live with since they are free, but they do take a while to earn.

  • PummyRaj
    PummyRaj Posts: 44,042

    I am glad to know that your level and boosters showed up🤩 But, I am sorry that the Silver coins did not show up!!


    Do you take part in Country Show? If not, please do so! Along with Quests, Country Show is a great way to earn the Silver Coins.

    And also, beating the "Rancid"! You do not have win the level! But, if you can just beat Rancid in a level, he will give you 50 coins each time!

Hey! Would you like to give us your opinion?