The game is taking my lives!!

carson_clark

When I start the game, I click on the level that I’m on to play it. Then another screen pops up & I click play or continue or whatever. Then the same screen pops up for a second time. I click play again. Then the game freezes in the in between screen like it’s going to take me to the level but it never does. The only way to get out of that screen is to force close the app. However, by doing this it uses up a life even tho I never played the game. This will go on 3 or 4 times until I’m almost out of lives. This is SO HIGHLY ANNOYING. I almost want to quit playing the game because it never works half the time. Does anyone else have this issue????

AnguaB

https://community.king.com/en/farm-heroes-super-saga/discussion/435491/the-game-is-taking-my-lives

Hi @carson_clark,

Welcome to the community. I don't know, if I can help you but there are a few things you could try.

Make sure to have the latest update of the game.

Clear your cache … but be careful not to delete your data accidentally, because they can't be restored when deleted.

I hope this helps … have fun exploring the community and all it's events.

carson_clark

I’m sorry but this did not help at all

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/3015247#Comment_3015247

Hello @carson_clark 🤗 A Warm Welcome to the Super Farm Community!

I am sorry to hear about the issue in your game and above troubleshooting steps provided by my friend did not help to clear the issue🙁

Which device are you using to play the game?

Can you please take screenshots of those pop-ups - one after another and post them here? If you can, a screen recording would be better too! But, everybody cannot be a techie and it is hard to screen record!

Your screenshots will help me to explain the issue to our Super Farm Community In-charge, so that they can report to the game Studio!

Hope to talk to you soon🍐🍋