Addebito doppio

Lucia_Aurora

Buongiorno,

Sono Susanna Retegno. Il 26/11/24 ore 14.14 con carta di debito ho acquistato per €6.99 i lingotti d'oro. Non è andato a buon fine. Alle 14.16 l'ho rifatto ed è andato bene.

Però mi avete addebitato 2 volte l'importo di €6,99.

Potete stornarne uno? Altrimenti procedo per altre vie non piacevoli...

Grazie,

Susanna Retegno

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/478294/addebito-doppio

Hello Susanna @Lucia_Aurora🤗 A Warm Welcome to the King Community!

I am so sorry for the delay in responding to your question!

Are you still looking for help with the purchase transaction or was it resolved?

If you are still looking for help, can you please let me know which device you are using to play the game/make the purchases? Also, can you please tell me which game you are playing?

To reply back, please type below🌻

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/478294/addebito-doppio

Hello Susanna @Lucia_Aurora🤗 A Warm Welcome to the King Community!

I am so sorry for the delay in responding to your question!

Are you still looking for help with the purchase transaction or was it resolved?

If you are still looking for help, can you please let me know which device you are using to play the game/make the purchases? Also, can you please tell me which game you are playing?

To reply back, please type below🌻