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Why is it so difficult to get help from King?

Savaloy101
Savaloy101 Posts: 3 Newbie
edited November 2021 in Support

I've had to join the community because every single way of trying to get hold of King has failed thus far. An hour in and now I'm sat here typing an essay as my last option. My farm heroes super saga game will update but will not connect to the Internet, it will not allow me to save my progress, connect to my account but strangely enough when I paid £1.99 it connected just fine but did not then give me my gold or boosters. For a company making millions each year I would expect to be able to resolve these issues in minutes not run around talking to bloody bots and nearly throwing my phone out of the window! I googled my issues and what I found was a statement saying that each person would have to directly contact King for help. That's all well and good but you make it so bloody difficult and stressful it's annoying.

Can someone please help?

Thanks keith

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