New levels don’t appear after update

Beachgirl0502 · December 2021

I can play up to leave 4106. Same problem again. No new levels showing after the update. This is the recent update. The new levels don’t show on my phone or iPad. https://us.v-cdn.net/6030983/uploads/KGDF3KA4AQVL/image.png

blob:https://community.king.com/892c3d0e-1852-4fc5-ace0-5a66b615da36

Beachgirl0502 · December 2021

I play on iPhone and usually get new levels on Thursdays. I’m at 4000 now. I’ve gone through 2 updates. 3 weeks ago and this morning. No new levels!

QueenB · December 2021

Hi @Beachgirl0502!

Could you please confirm which game app version you have installed so we can double-check this with the studio? And you are saying that you can only play up to level 4000?

Thanks 🙂

Beachgirl0502 · December 2021

Thanks so much. I’m using the iPhone app. I can only play up to level 4000. All updates are current so I know that isn’t the issue.

Beachgirl0502 · December 2021

Just downloaded another update. 1.62.30 is the current one. Still no new levels and I have played up to 4000

QueenB · December 2021

Hi @Beachgirl0502, first off wow, congratulations on completing level 4000 🤩

In case you've missed it, you collect your level 4000 badge HERE 😉

Can you post a screenshot of the game map sp we can see the last episode?

Once I have this, I will be able to investigate this further for you.

Beachgirl0502 · December 2021

Thanks. I’m anxious to play! Here it is.

QueenB · December 2021

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/1947002#Comment_1947002

Thanks! So scrolling to the next chapter does nothing I guess...

May I have your Game ID so I can get some support from the Player Support team with this? Here is how you can find it.

Thanks ☺️

Beachgirl0502 · December 2021

Thanks. I tried to follow what you said but couldn’t figure it out.

Beachgirl0502 · December 2021

Found it!

7592393693

Beachgirl0502 · December 2021

Now the new levels are showing. Several! Not sure how!

New levels don’t appear after update

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