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Music during downloading

DarinaArina
DarinaArina Posts: 3

Level 1

Hello!

does anyone have this issue?Recently,During downloading the game, at 89%-some bravura ,and kind of annoying music suddenly starts and continues to play for a while.

It's very annoying and also inconvenient!(especially if you are playing at public places)

I have tried to turn off sound in the setting, but this didn't help.

What is it-some technical glitch? I would appreciate your advice.

thanks,

Darina

Comments

  • PummyRaj
    PummyRaj Posts: 44,084

    Hello Darina @DarinaArina🤗 Hearty Welcome to our lovely King Community!

    I need few clarifications please...

    • Which game is it that you are experiencing this issue;
    • Which device are you using to download the game;
    • What is the version of the the Operating software on your device;
    • What is the version of the game App?

    Please provide these details as of now for me to report to our Community In-charge. If they need any other details, I will get back to you.

    To reply back, simply type in the blank box given below to my comment.

    Hope to talk to you soon & have a great rest of the day🌻

  • DarinaArina
    DarinaArina Posts: 3

    Level 1

    Hello, PummyRay, thank you for your replay.

    • Which game is it that you are experiencing this issue;
    • Farm Heroes Super Saga
    • Which device are you using to download the game;
    • I have it on my IPad Pro and IPhone
    • but mostly I use my iPad
    • What is the version of the the Operating software on your device;
    • 16,6
    • What is the version of the game App?
    • 1.91.0
    • i downloaded this game long time ago, I play often, and now I am at 3786 level, and don’t really want to lose my progress:)
    • This issue started recently, several weeks ago, probably. It’s just really annoying- because I have to be constantly aware about the level of sound on my device, and I can’t turn it off -like I can during commercial or so. It is starting at 89%of downloading and continuing for 10-15 second, until the game is ready to play.
    • I would really appreciate for any solution:)
    • Thank you!
    • Darina


  • PummyRaj
    PummyRaj Posts: 44,084

    Thank you for replying back and providing all the details, dear Darina @DarinaArina🤗

    I understand the inconvenience you are experiencing! But, please do not reinstall the game unless until advised by the Community In-charge team.

    Just wondering... did you save your game either through Facebook OR by email OR through Apple ID? If you did in either of these options, then, there is no need to worry about losing progress!! But, when we reinstall, we will lose our saved boosters!! Hence, please do not try to reinstall your game unless told by the game In-charge😉

    I am reporting the issue now. Will get back to you once I have any update for you👍️

    Talk to you soon! Have a great rest of the day🌻

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