Farm Heroes Super Saga

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Farm Heroes Super Saga

Discussions
Latest news about Farm Heroes Super Saga
Support
Get help & check the FAQs

Game store says no internet connection ng

When trying to access game store a pop up comes up saying no internet connection despite being connected to the internet. Videos that award extra game play not giving extra life. Help!

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Alex_The_Witch

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/3409668#Comment_3409668

Hey there @AnnaMariaVivaldi . Hope you're doing well.

Please note that we've posted an announcement about this, as our Studio team is now aware of the issue and is working on fixing it.

For any updates, please check the post we've made:

https://community.king.com/en/farm-heroes-super-saga/discussion/509811/internet-connection-error

Thanks and have a great day!

AnnaMariaVivaldi

i try to open the 'silos' it's been removed?

AnnaMariaVivaldi

@Alex_The_Witch fix this issue.. it's a bug!

Screenshot_2025-09-24-01-08-32-542.jpeg

Alex_The_Witch

https://community.king.com/en/farm-heroes-super-saga/discussion/509486/game-store-says-no-internet-connection-ng

Hey there. Hope you're doing well.

I'm sorry to hear you're having connection issues with the in-game store. Could you please try the steps below for your iOS device:

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds
Update your device to the latest version of iOS and check for any updates for the game app
Make sure that you have enough storage on your device. We recommend having at least 2GB free - to check this see this link
If possible, log out from your account in the game.
Sign out of your Apple ID, please

Here's how to do that:

1- Go to Settings > [your name].

2- Scroll down to the bottom.

3- Tap Sign Out.

4- Enter your Apple ID password and tap Turn Off.

5- Turn on the data that you want to keep a copy of on your device.

6- Tap Sign Out.

7- Tap Sign Out again to confirm that you want to sign out of iCloud.

When that's done,

Restart your device
Log back into your Apple ID
Log back into your King Account in the game.

If the issue remains, please reach out to our player support team: https://soporto.king.com/contact

Thanks in advance and have a great day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Alex_The_Witch

https://community.king.com/en/farm-heroes-super-saga/discussion/509486/game-store-says-no-internet-connection-ng

Hey there. Hope you're doing well.

I'm sorry to hear you're having connection issues with the in-game store. Could you please try the steps below for your iOS device:

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds
Update your device to the latest version of iOS and check for any updates for the game app
Make sure that you have enough storage on your device. We recommend having at least 2GB free - to check this see this link
If possible, log out from your account in the game.
Sign out of your Apple ID, please

Here's how to do that:

1- Go to Settings > [your name].

2- Scroll down to the bottom.

3- Tap Sign Out.

4- Enter your Apple ID password and tap Turn Off.

5- Turn on the data that you want to keep a copy of on your device.

6- Tap Sign Out.

7- Tap Sign Out again to confirm that you want to sign out of iCloud.

When that's done,

Restart your device
Log back into your Apple ID
Log back into your King Account in the game.

If the issue remains, please reach out to our player support team: https://soporto.king.com/contact

Thanks in advance and have a great day!

AnnaMariaVivaldi

@Alex_The_Witch fix this issue.. it's a bug!

Screenshot_2025-09-24-01-08-32-542.jpeg

AnnaMariaVivaldi

i try to open the 'silos' it's been removed?

Alex_The_Witch

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/3409668#Comment_3409668

Hey there @AnnaMariaVivaldi . Hope you're doing well.

Please note that we've posted an announcement about this, as our Studio team is now aware of the issue and is working on fixing it.

For any updates, please check the post we've made:

https://community.king.com/en/farm-heroes-super-saga/discussion/509811/internet-connection-error

Thanks and have a great day!

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🚨 Internet connection error
Hi Super Farmers! We want to let you know that the Studio team is aware of this issue and working hard to get everything back to normal. The error looks like this: We’re extremely sorry for the inconvenience this has caused. We fully understand your frustration and disappointment, and we’re very grateful for all your…

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🚨 Internet connection error
Hi Super Farmers! We want to let you know that the Studio team is aware of this issue and working hard to get everything back to normal. The error looks like this: We’re extremely sorry for the inconvenience this has caused. We fully understand your frustration and disappointment, and we’re very grateful for all your…
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…