Farm Heroes Super Saga

Thank you for your feedback, guys and welcome to our adorable Community 😊 @Kakk @MarinaC Please make a screenshot so we can see what is happening and we will see what can be done.

MarinaC

Me too on level 1338. I deleted the game, new install, Facebook connected. Still not loading level 1338

Playing on iPad IOS 12.3.1

Kakk

I am on the same level with the same problem

firebombmarkus

This is odd @RaineMonks Never saw anyone stuck this way just on one specific level. I will tag our Community Manager @MarkHawk and hopefully, they will have a solution for this issue. I would appreciate if you could make a screenshot of it. Thank you.

RaineMonks

Done, done, done & done! I've done everything and nothing helps! I can still play previous levels but not this one

firebombmarkus

@RaineMonks Ok, thank you. I will first ask you to do some troubleshooting steps for Android on the link below. Let me know if it helped.

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

RaineMonks

S7 android. Thank you 😀

firebombmarkus

Hi @RaineMonks and welcome to our adorable Community 😊 Can you please tell me which device and OS are you using for playing this game?

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Accepted answers

firebombmarkus

Yaaaaay 🤗 I am glad it's all good now! Thank you so much for letting us know 😊

All comments

firebombmarkus

Hi @RaineMonks and welcome to our adorable Community 😊 Can you please tell me which device and OS are you using for playing this game?

RaineMonks

S7 android. Thank you 😀

firebombmarkus

RaineMonks

Done, done, done & done! I've done everything and nothing helps! I can still play previous levels but not this one

firebombmarkus

Kakk

I am on the same level with the same problem

MarinaC

Me too on level 1338. I deleted the game, new install, Facebook connected. Still not loading level 1338

Playing on iPad IOS 12.3.1

firebombmarkus

Thank you for your feedback, guys and welcome to our adorable Community 😊 @Kakk @MarinaC Please make a screenshot so we can see what is happening and we will see what can be done.

Main

1338

oops

stays stuck on this screen

firebombmarkus

Thanks @Kakk So you say that it stays freezed on this screen before the level?

MarinaC

Kakk said:

Main

Kakk said:

stays stuck on this screen

MarinaC

Sorry, i quote all the pictures from Kakk 😀😀😀 my pictures are included. The game freezes when i click to play this level.

Kakk

Yes, you need to close the app to get back to the main screen

RaineMonks

Have just tried now - mine is working again 😁

MarinaC

Mine is working too 🎉🎉🎉🎉

firebombmarkus

Yaaaaay 🤗 I am glad it's all good now! Thank you so much for letting us know 😊

Kakk

As well here....thanks so much!

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🚨 Internet connection error
Hi Super Farmers! We want to let you know that the Studio team is aware of this issue and working hard to get everything back to normal. The error looks like this: We’re extremely sorry for the inconvenience this has caused. We fully understand your frustration and disappointment, and we’re very grateful for all your…

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🚨 Internet connection error
Hi Super Farmers! We want to let you know that the Studio team is aware of this issue and working hard to get everything back to normal. The error looks like this: We’re extremely sorry for the inconvenience this has caused. We fully understand your frustration and disappointment, and we’re very grateful for all your…
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…