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Not receiving my rewards or coins for completing my quests

jakester
jakester Posts: 1

Level 1
edited September 2019 in Support
I'm not receiving my rewards or coins for completing my quests..Help

Comments

  • bmace
    bmace Posts: 8

    Level 2
    edited September 2019
    I am also not receiving my rewards for completing quests. User name bmace I just finished 3 more quests. I received the coins for those I had completed but not the gloves
  • QueenB
    QueenB Posts: 15,437
    edited September 2019
    Welcome to our Community @jakester and @bmace😀

    I'm sorry to hear you're not receiving the rewards from the Quests. Do you guys mind getting back with your User ID and the make, model and version of the device you're playing on so we can check with Support if there is an issue? 

    Thanks :) 
  • bmace
    bmace Posts: 8

    Level 2
    I am playing on an iPad Pro - 3rd generation  12.4.1 I finished 2 more quests and again received only the coin rewards. User name - bmace
  • QueenB
    QueenB Posts: 15,437
    Thanks :)

    This has been reported to the Studio and we will keep you up to date on this issue here. 

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

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