Farm Heroes Super Saga

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Not receiving quest rewards - Reported to the Studio! (This is now Fixed)!

Hi everyone not been receiving quest rewards for some time, first it was the flowers that no matter how many I collected it still stayed on 0. Now I get the coin rewards but none of the others. Have tried everything, logging out of game and face book to no avail. Even tried logging in with king account but that sent Mr back to the very beginning lol. Have contacted support team by replying to the automated reply emai but haven't had a reply. I play on my Samsung iPhone and my galaxy tablet. The game updated yesterday I can now see profile pictures of other players but my picture is just a man's silhouette im on level 1665 so been playing a long time, but this is very frustrating, please help

Accepted answers

QueenB

Thank you all for taking the time to report this and for joining our Community!

I've spoken to Support and there seems to be an issue with this extra feature. The Studio is aware of this and is currently looking in to it so we do not have a timeframe for a fix.

If you keep an eye on this thread, I'll let you know as soon as I know more!

Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

All comments

wonderwoman1966

It may be close to 10 quests now that I haven't received any rewards. After reading some of the comments, it is true that only coins are rewarded but not the others. My latest completed quest involves 30 super cropsies. So, what's going on and how can this be fixed?

Juanpe

I am having the same problem with the rewards, specially with those ones which offer cleaning nests: I complete the quest and I do not get any cleaning nest.

QueenB

007jayc

I too am not getting my prize awards. One just today, and this was the 4th in a row and I've had 6 so far. Another issue is when you are offered the 3 extra moves it tries to tell me I'm not connected to the internet when I am and was just given a Watering Can Booster at the start of the level by watching a video. These bugs need fixed.

Malta

Seems to be a big problem for lots of people. From other posts it seems that if you leave your I'D number on your post, which you find by touching the profile button when you first open the game then press the king logo at the top they will contact tech guys but not seen any post thst say it has been fixed. Having the same problem but had no reply yet.

jayplo13

whenever I am completing a goal I do not receive my reward. I click collect and it disappears

Malta

Was this from quests, if so seems to be a big problem for lots of people. From other posts it seems that if you leave your I'D number on your post, which you find by touching the profile button when you first open the game then press the king logo at the top they will contact tech guys but not seen any post thst say it has been fixed. Having the same problem but had no reply yet.

Malta

acollins2019

My ID number is 10861254243. Thanks

Malta

acollins2019

What can be done to fix this?

sdmndfghkamcr

: (

acollins2019

I am not receiving quest rewards or coins for farm heroes super saga. Just started this week and it doesn’t matter what level I’m on.

Malta

Your user ID is a number you can see how to find it in the link in provided in the above reply

Malta

My user I'D is 1222117791 thank you

lmyers777

Th game didn't give me the 250 coins I earned yesterday.

Macy-2

it happened here too, only the coins prize are added but not the booster ones. i am playing from iphone. my game used id is macywagner

PummyRaj

Hello @montymoo Hearty Welcome to the Farm Heroes super section of our friendly King Community

I am sorry to hear about the issue in your game!!

Can you please provide your game user ID number with the help of this link https://community.king.com/en/farm-heroes-super-saga/discussion/247506/what-is-my-user-id-and-where-can-i-find-it#latest

** IF you tap on "Type your Comment" box located below to write back

Talk to you soon! Have a nice day/evening!

montymoo

Hi for the past couple of days items I have collected towards quests are not being added.

Wunderbaum

Try connecting the game to Facebook then play the event there. I've done this trick before and it seems to reset or update the game data on my phone.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

QueenB

All comments

Cheyenne_Wells

This has been going on for months now and I've asked over and over and no one is helping me. It shows what I won but won't collect it at the top next to my coin emblem. Plz help me!!!

Wunderbaum

Try connecting the game to Facebook then play the event there. I've done this trick before and it seems to reset or update the game data on my phone.

montymoo

Hi for the past couple of days items I have collected towards quests are not being added.

PummyRaj

Hello @montymoo Hearty Welcome to the Farm Heroes super section of our friendly King Community

Talk to you soon! Have a nice day/evening!

Macy-2

it happened here too, only the coins prize are added but not the booster ones. i am playing from iphone. my game used id is macywagner

lmyers777

Th game didn't give me the 250 coins I earned yesterday.

Malta

My user I'D is 1222117791 thank you

Malta

Your user ID is a number you can see how to find it in the link in provided in the above reply

acollins2019

I am not receiving quest rewards or coins for farm heroes super saga. Just started this week and it doesn’t matter what level I’m on.

sdmndfghkamcr

: (

acollins2019

What can be done to fix this?

Malta

acollins2019

My ID number is 10861254243. Thanks

Malta

jayplo13

whenever I am completing a goal I do not receive my reward. I click collect and it disappears

I am having the same problem with the rewards, specially with those ones which offer cleaning nests: I complete the quest and I do not get any cleaning nest.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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