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Not receiving quest rewards - Reported to the Studio! (This is now Fixed)!

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Answers

  • QueenB
    QueenB Posts: 15,437
    Sorry to hear about this @Spinnifix :(

    Unfortunately we are unable to replace any items that have not been received so this must be reported to our Player Support team here. 

    Please make sure you specify the feature/special event that did not pay out the rewards so Support can report this to the studio.

    Thanks :) 


  • Spinnifix
    Spinnifix Posts: 25,430
    Hello @QueenB

    Question: How should I do it? I clicked on the "here". It is said that this web page is not found.

    Please report it to the studio!!! Thank you
  • QueenB
    QueenB Posts: 15,437
    Hmm, try this one: https://soporto.king.com/support
  • Amaliaprok
    Amaliaprok Posts: 1

    Level 1
    Thank you for your reply.

    I hope the problem to be solved the soonest.
  • Ladey_B
    Ladey_B Posts: 8

    Level 2
    The developers of this game make sure none of the technical problems get fixed (like not receiving quest and country show rewards), by not allowing you to talk to a live person and instead, tell you to ask your fellow players.  
    I hope no one is giving any money to these crap people.
  • Spinnifix
    Spinnifix Posts: 25,430
    @QueenB

    Thanks and I wanted to fill it. Only in the platform, no king.com stands and I am in King.com and on the tablet. Which is not synonymous. Only Facebook and mobile phone. What I do not have. So I can not continue.
  • seobin
    seobin Posts: 0

    Newbie
    Whenever I completed quests  I didn't get any rewards(baskets. Gloves) except a quest related to money. I hope you solve this problem asap
  • dorisbryant1
    dorisbryant1 Posts: 10

    Level 2
    Help
  • dorisbryant1
    dorisbryant1 Posts: 10

    Level 2
    edited September 2019
    I am not getting my rewards for the quest that I have completed.  I am not getting anything at all 
  • dianar44
    dianar44 Posts: 5

    Level 1
    Love the game but nnot gettlng earned awards is frustrating me

Hey! Would you like to give us your opinion?

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