Alex_The_Witch

Game Expert

Comments

  • Hey there @dia_candy ! I hope you're doing well. I understand you're having some trouble redeeming your Candy Pins' rewards. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player…
    in pins collection reward Comment by Alex_The_Witch March 15
  • Hey there @16124488373 . Hope you're doing well. We were aware of this issue and have now fixed it. Please start playing again for the fix to take effect. If the issue persists, I advise you to reach out to our player support team:…
    in 10 X multiplier not showing Comment by Alex_The_Witch March 15
  • Hey @Techrax4532 . Hope you're doing well. Could you please provide more details about what you're reporting? If possible, share an audio file or video, so we can better understand. Thanks in advance and have a great day.
    in The music is different sound Comment by Alex_The_Witch March 15
  • Hey there @sami44667788 ! I hope you're doing well. I understand you're having some trouble getting the new All Stars 2026 tournament's soundtrack to play on your device. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this…
    in all stars 2026 not update even music my phone Comment by Alex_The_Witch March 15
  • Hey @Donna_Cornell . Hope you're doing well. Sorry for the delay in replying, but I didn't get the notification for your reply. I understand it can tricky to understand how all the Boosters work right from the get go. I found this post that might help with that, and with the Blockers as well: New to Farm Heroes Saga? Learn…
    in What Comment by Alex_The_Witch March 10
  • Hey there @Benzi76 . Hope you're doing well. I'm sorry to hear you're having some trouble with level 1530. I've checked it our side and found no reported issues, but sometimes technical problems can arise. Could you please share a video of what you're experiencing on your side, so that our team can properly investigate it?…
    in Level1530 Comment by Alex_The_Witch March 10
  • Hey there @Payton2025 . Hope you're doing well. If you're referring to the Soda Cards feature, please note that it's not possible to trade your cards with other players. If you are instead referring to something else, please let me know. Thanks in advance and have a great day!
    in Trading cards Comment by Alex_The_Witch March 10
  • Hey there @Woody . Hope you're doing well. I'm sorry to hear your available levels keep changing in the game. I've checked your account on our side and can see that you currently have two active devices for playing the game: Android and iOS. When playing on different devices, even though it's the same account, syncing…
    in Disappearing Levels Comment by Alex_The_Witch March 10
  • Hey there @PD987 . Hope you're doing well. I’m sorry to hear that these extra features in the game are affecting your gameplay, and I’m here to share more info on this. While I am glad to hear that you enjoy the game on its own, I understand that you would prefer to play the game without its social features or extra events…
    in Games within the game Comment by Alex_The_Witch March 10
  • Hey there! I hope you're doing well. I understand you're having some trouble with your Extra Moves purchase. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player support team, as…
    in 9679 extra moves Comment by Alex_The_Witch March 10
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