JillyJill

Pro Player

Comments

  • Hello Junansudeb, Thank you for contacting King Care! King is aware of the issue and are currently working on a fix. Please post your comment in this thread: https://care.king.com/en/candy-crush-saga/exploding-candies-in-an-endless-loop so you'll receive updates of their progress and that you're accounted for as a player…
    in Glitch on level 2703 Comment by JillyJill August 2017
  • Hello Sunny, Thank you for contacting King Care! King is aware of the issue and are currently working on a fix. Please post your comment in this thread: https://care.king.com/en/candy-crush-saga/exploding-candies-in-an-endless-loop so you'll receive updates of their progress and that you're accounted for as a player with…
    in 2700 does not end Comment by JillyJill August 2017
  • Yes, exactly, that is called collecting your 180 sugar drops to gain boosters. Okay, I'm so glad he is now able to collect them! And that's correct, any level with a C on it is a sugar drop level. Glad to help, I apologize for the confusion. Best regards, Jilly 
    in Asked a question FIVE DAYS AGO. No answer Comment by JillyJill August 2017
  • Hello again, I will have a King Care moderator to look into the problem with both of you not being able to move forward. Thank you for your patience, Jilly 
    in Game not moving forward even after level completion Comment by JillyJill August 2017
  • Hello Anju Narada Jolly, Thank you for contacting King Care! Are you sure your app is up to date? Go to your iTunes Store and click on the app and make sure it is updated, that's all I can think of is to why you can't move on, let me know if this helps for you. Hope this helps! Jilly 
    in Game not moving forward even after level completion Comment by JillyJill August 2017
  • Hi Anna Pisanu, Thank you for contacting King Care! I'm sorry to hear you're having trouble connecting with Facebook. From a PC try these steps in the thread below: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website I know it's reversed of what you want to do, but…
    in I have never been able to play candy crush saga from facebook, tried on my apple tablet and pc Comment by JillyJill August 2017
  • Thank you Tony!
    in SO FRUSTRATED. Comment by JillyJill August 2017
  • It's just that when you say collecting candies you can collect candies for number of different games going on right now so wasn't sure what you were talking about. Thanks for your explanation that is the problem with texting you don't know the inflection of someone's texts so it sounds rude by when you said what don't you…
    in Asked a question FIVE DAYS AGO. No answer Comment by JillyJill August 2017
  • Because you're not specific, I take it you're talking about collecting candies for sugar drops? You can collect candies for a lot of reasons. No reason to be rude to someone who's trying to help you. 
    in Asked a question FIVE DAYS AGO. No answer Comment by JillyJill August 2017
  • Hi suzyblue, Thank you for contacting King Care! Is it on your laptop that is showing you at 140 or a different device. Also, are you using Windows as an OS on your laptop? Let me know, I'll try to help! Jilly 
    in The game will not load my current level Comment by JillyJill August 2017
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