Comments
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Christine, please let us know your status, if anything has worked?! If that doesn't work I got this advice from a King Care associate hopefully it helps: Disconnect from facebook through the facebook app on your tablet. Clear cache on your tablet´s browser (for iOS that´s Safari and it automatically stays connected to…
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Okay, so when you go to login to facebook, which email is at the login?
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Sorry Deborah, I forgot to provide the link! https://care.king.com/en/candy-crush-saga/dream-world-disappeared#entry_81653 Thanks, Jilly
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Hi Marie, There was a recent issue with iOS devices, however it is supposed to be resolved. Check out the link below to see if it is helpful, if not get back to me on this thread, thanks! Jilly https://care.king.com/en/blog/article/important-information-regarding-devices
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Hi Yvonne, Were you first playing through the kingdom and then you connected to facebook? If so, did you use a different email account when playing through the kingdom? Let me know and if not we'll try other options. Jilly
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Hi Diane, Are you asking if you can play more levels on your ipad?? But you are correct, there are more levels on Facebook through your PC or laptop than through mobile. Your only option is to play through your PC or laptop if you want to play further levels. So there's nothing wrong with the devices or updates, that's…
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Hello Deborah, Are you possibly talking about Dreamworld, with Odus the Owl? If so, please click the link below, read the 2nd comment (it's highlighted) from Tony MC at King Care. Add your comments and/or opinions to the thread as well. I don't have it either but I didn't play it much. Hope this helps.... if you're talking…
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Hello FedericaCod, Do you mean you have a new phone that you changed over to? If so the boosters & lives are not interchangeable within devices. Only gold bars will come over not your boosters. Hope this helps your issue! Jilly
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Hi Mike, I'm not sure if I understand your question but does it have to do with losing boosters? If so, go to the homepage of the game, click on your settings, scroll down to "Contact Us". There you'll have the specific options to choose from according to your issue. It's a direct contact with a King Care associate and…
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Hi Apple, Due to the holidays, they're a little short staffed at the moment. I would highly suggest sending an email through the game. Go the candy crush homepage, go to your settings, scroll down to "Contact Us". There you will have specific options to choose from according to your issue. You'll get a faster response than…
