Kevin_

Game Expert

Comments

  • Hi, @HMHussain, I am sorry to hear that your email is not correct, do you mean here in the Community or in Candy Crush Soda Saga game? Have you tried updating it?
    in My Topic is Email Comment by Kevin_ January 24
  • Hi @ChevyMimi, I am sorry to hear you are having trouble with the sheep. In order to collect a sheep you have to move them on to a haybale. Keep in mind you may also need to convert a hay seed into haybale by matching a hay seed with a water drop.
    in Sheep Comment by Kevin_ January 24
  • Hi there, I appreciate your valuable feedback about the changes with Kimmy and her voice. As you mentioned changes might not happen immediate as there is a complex process when evaluating and implementing changes however rest assure that your comments have a great weight for upcoming future changes and who knows even…
    in New kimmy looks good, but it honestly fits CCFS more. Comment by Kevin_ January 23
  • Hi @lui370, I am sorry to hear that you are not getting video Ads. Please check out this article we have prepared with more information about this feature: Why don't I see video ads in my game? Here’s what you need to know! 
    in Gift ad Comment by Kevin_ January 23
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Comment recevoir des vies supplémentaires Comment by Kevin_ January 22
  • Hi there, I am sorry to hear that you had trouble with level 9580 but I am happy to know that you were able to overcome after a few attempts. I would like to recommend some steps to make sure that everything is working correctly and prevent these kind of issues from happening again: *Restart: Force close apps and restart…
    in 9580 Comment by Kevin_ January 22
  • Hi there, I am sorry to hear that you have not received your purchase. Definitely! If you have not received your purchase yet even after restarting the game app, please check out our Help Center + chat bot and choose the Chat With Us, you can reach out to Player Support to obtain help with your purchase ensuring that your…
    in Where's my purchase Comment by Kevin_ January 22
  • Hi there @Bubble42, The game should be compatible, however please note and keep in mind that with updates including OS due to the backend process done on your device there is always the possibility that you may lose your boosters, due to these being saved locally. With your Gold Bars you do not have that risk as these are…
    in Is Bubble Witch 2 compatible with Apple IOS 26? Comment by Kevin_ January 16
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in diferentes recompensas por anuncios Comment by Kevin_ January 16
  • Hi @GeeGee66, Thanks for reporting, I have ensured that you receive a reply. Please check your inbox. Have a nice day!
    in Unresolved ticket – rewarded ad failure with gold bar and booster loss ticket #16269314 Comment by Kevin_ January 16
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