Kevin_

Game Expert

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/511343/game-froze-during-an-ad Hi and welcome to the Community! I am sorry to hear that your game froze during this Ad. Could you please help us with the following information so we can assist with the report of this Ad: The day and time you saw the ad The…
    in Game froze during an ad Comment by Kevin_ October 2025
  • https://community.king.com/en/candy-crush-saga/discussion/511332/still-cant-sync-through-window-11on-pc-with-facebook Hi there, I am sorry to hear you are still having trouble when login with Facebook. I can see that you have contact support about this issue, please note that our team is still working on trying to correct…
    in still can't sync through window 11on pc with facebook Comment by Kevin_ October 2025
  • https://community.king.com/en/candy-crush-saga/discussion/511335/i-lost-progress-and-money-because-it-wouldnt-let-me-go-forward-only-end-level-ive-spent-way-to-mon Hi and welcome to the Community! I am sorry to hear that you had problem continuing your progress, what did exactly prevented you from moving forward?
    in I lost progress and money because it wouldnt let me go forward only end level. I've spent way to mon Comment by Kevin_ October 2025
  • https://community.king.com/en/candy-crush-saga/discussion/511336/add-not-show Hi and welcome to the Community! I am sorry to hear that you are not getting video Ads. Please check out this article we have prepared with more information about this feature: Why don't I see video ads in my game? Here’s what you need to know!…
    in Add not show 😠😠 Comment by Kevin_ October 2025
  • https://community.king.com/en/pet-rescue-saga/discussion/511157/pet-rescue-saga Hi Chris and welcome to the Community! I am afraid that unfortunately there is no way to restore your Petopia progression. Regarding your boosters if you mean those you had in your inventory try reaching out again to support with this topic…
    in Pet Rescue Saga Comment by Kevin_ October 2025
  • https://community.king.com/en/pet-rescue-saga/discussion/511181/app-not-loading Hi there! I am sorry to hear that the game is not loading. Could you please try the steps listed on this post: https://community.king.com/en/pet-rescue-saga/discussion/462883/game-issues-check-here-before-posting In case the issue persists,…
    in App not loading!! Comment by Kevin_ October 2025
  • https://community.king.com/en/bubble-witch-saga/discussion/511087/lives-and-events Hi there, regarding the issue you are facing with the lives, we will be happy to try to help but could you please Contact Support directly so that we can best further assist you. As for the missing features, please note that the game studio…
    in Lives and events Comment by Kevin_ October 2025
  • https://community.king.com/en/candy-crush-soda-saga/discussion/511202/bars-missing Hi there, I am sorry to hear that you have not received your purchased Gold Bars. We will be happy to try to help but could you please Contact Support directly so that we can best further assist you with your purchase. 
    in Bars missing Comment by Kevin_ October 2025
  • https://community.king.com/en/candy-crush-saga/discussion/511197/help-in-moves-and-life-tuff-level Hi and welcome to the Community! It looks you might be referring to the video Ads you used to get for extra moves and help. Please check out this article we have prepared with more information about this feature: Why don't I…
    in Help in moves and life tuff level Comment by Kevin_ October 2025
  • https://community.king.com/en/candy-crush-solitaire/discussion/510513/cant-log-in-to-solitaire Hi Marie, and welcome to the Community! At the moment you can only login using your King account. Having login in the Community should not affect your game login but I would suggest that you try the option of resetting your…
    in Can't log in to solitaire Comment by Kevin_ October 2025
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