Kevin_

Game Expert

https://community.king.com/en/candy-crush-friends-saga/discussion/504891/why-do-i-not-have-the-characters-to-play-with-the-given-tasks-you-send Hi @supersuezn, please note that as you progress in your adventure you will unlock certain characters. It is possible that you still need to move foward in order unlock them. You…

Hi @Tina_Rhoda, I am sorry to hear that you have been overcharged for a purchase. We will be happy to try to help but could you please Contact Support directly so that we can best further guide you. 

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3374045#Comment_3374045 Hi @Techz_3712, I definitely did not forget but it was the next step to try to correct the issue, however I understand that the feature is now over but please definitely let us know in case the issue happens again. In the…

https://community.king.com/en/candy-crush-saga/discussion/comment/3374106#Comment_3374106 I am sorry to hear that is happening again. That is in fact weird. Can you also please check that you have the latest version installed for your device's software please. Do you play on more than one device? If so does it happens on…

https://community.king.com/en/pet-rescue-saga/discussion/comment/3374302#Comment_3374302 Hi, please Contact Support directly so that we can best further assist you with this ongoing issue. 

https://community.king.com/en/pet-rescue-saga/discussion/504821/why-i-cant-see-any-numbers-or-words-on-game I am sorry to hear you are not seeing numbers or words in the game. Can you please share a screenshot of what you see so that we can have a closer look and try to help.

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3373949#Comment_3373949 Could you please Contact Support directly so that we can best further help you. Have a sweet day!

Hi @stacycrochet, I am sorry to hear that you are having trouble with what seems to be the Liquorice Lock. Could you please Contact Support directly so that we can best further look into this? 

Hi @Techz_3712 , I am sorry to hear you are facing this trouble with the progress in the Bear Climb event. Have you tried the usual troubleshooting steps? I checked my game and at least is not doing it on mine. As a last resort try reinstalling the game to try to fix this issue. If you continue to have issues,…

Hey @Gravebloom I certainly understand how the troll makes you feel. I know it can be an ally at time as it allows you to earn rewards but you always have to be careful since can also be tricky and affect you. Kind of a sweet and sour relationship😪😂