Kevin_

Game Expert

https://community.king.com/en/candy-crush-saga/discussion/489461/9576-this-is-impossible-there-are-not-enough-jellies-please-fix Hi and thank you for joining us! I am sorry to hear that you are having trouble with the jellies at level 9576. Could you please try to follow the steps from our Help Center in the article…

Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and…

https://community.king.com/en/candy-crush-soda-saga/discussion/488717/soy-solo-yo-oh-cuando-ven-los-anuncios-de-snapchat-los-saca-del-juego Hi, I am sorry to hear that you are having trouble when watching this snapchat Ad. We will be happy to try to best help but could you please Contact Support directly so that we can…

https://community.king.com/en/candy-crush-saga/discussion/488744/candy-royale Hi @cleigh1981 I am sorry to hear that your game froze mid game affecting your Candy Royale progress. While I completely understand how this affected your game, I am afraid it is not possible to restore your progress in the challenge. However I…

https://community.king.com/en/candy-crush-saga/discussion/comment/3276741#Comment_3276741 Hi, did you also remove the game from facebook as suggested? If done, next could you please try reinstalling your game app instead and check if this helps. If the issue persists, please Contact Support so we can best further help.

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/3276773#Comment_3276773 Hi, I completely understand your concern with losing your progress, but just make sure that your account is backed up with your King account before reinstalling and once back you should be able to still see your progress. In…

https://community.king.com/en/farm-heroes-super-saga/discussion/488462/udpdate1-112-0-0 Hi, I am sorry to hear that you are having trouble with your app not loading after last update. Could you please try to update your IOS version first and try to access the game. Additionally please try deleting and reinstalling the game…

https://community.king.com/en/pet-rescue-saga/discussion/488601/pet-rescue-saga-does-not-sync-with-my-phone Hi, I am sorry to hear that you are having trouble with the synchronization across your devices. We will be happy to get you going but could you please Contact Support directly so that we can best guide you. 

https://community.king.com/en/candy-crush-saga/discussion/488637/will-not-connect-with-facebook-keeps-looping Hi, I am sorry to hear that you are having trouble when trying to log back in with your Facebook account. Could you please try removing your Candy Crush game from Facebook which you can learn how to do so by…

https://community.king.com/en/pet-rescue-saga/discussion/comment/3273163#Comment_3273163 Can you please try to update your current browser? If the issue persists, would you be so kind as to share a screenshot showing this update message you keep getting?