LoFiGummy

Community Manager

Comments

  • Hi there, please try these steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB of free storage for smooth gameplay. Connection: Use WiFi instead of cellular data. Clear Cache: 🤖 Android: Settings > Apps > Candy Crush Soda >…
  • Hey there everyone! Due to some inconsistencies in the description of the contest when it was posted, we've decided to extend it for a bit while letting you know that we clarified these things: Levels 1000 - 1500 were the intended level range, but as it stood "and above" we will not disqualify levels above 1500 that have…
  • Hi there, are you perhaps talking about the milestone rewards in the game that appears on various levels? If you have them in your game it should look like this in the diorama: You can read more about it and the rewards in this thead below:
  • Hey there! Just wanted to get back to everyone (sorry I've been away for a bit and wasn't able to respond until now🙏), Thanks to your reports the studio was able to find a bug which kept resetting this feature - so now it should not be happening anymore. If you're still having this issue and that it keeps resetting after…
  • While there's a little time left before the finals start, the Finals thread is now live here!
  • Yes you're correct, the Cropsie Meadow is a new version of the Wishing Well from here: As for the email notifications, it's hard to say but I would check the settings here in the community to see if it might need to be changed, this is the one that should be enabled: If you're not seeing emails, it could be that there's…
  • Hi there, please have a look at the link below for more information on how to transfer your game progress: ➡ ¿Nuevo dispositivo? ¡Aquí te mostramos cómo transferir tu progreso en Candy Crush Soda Saga! – King General
  • Hey there, I'm not entirely sure I understand the problem here, but are you saying that it's not collecting the scores at the end of the levels correctly? Once you win a level, the leftover moves will add to more scores to the level and this happens pretty fast so it can be that the animation is not showing this properly.…
  • Hey there and welcome, it's hard to say without knowing more about the account or seeing any screenshots. It could be that there was a connection issue, or that the lives have expired. The best way to make sure nothing is wrong with your game is to do the following: Restart: Force close apps and restart your device.…
  • Hey there and sorry to hear that, just to understand the issue a bit more: Are you saying that you're able to open up the game, and check your settings, but can't see what email address you have connected to your in-game King account? Is it possible for you to take a screenshot of this to show how it looks like? You should…