Comments
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@Dermalin @kanren01 @cookiemae @Meiskevanatom The team would like to try another check, but this time we need your Facebook profile ID, not your Candy Crush Saga Game User ID. You can find it like this: Open Facebook in your browser. Go to your own Facebook profile page. Look at the web address at the top of the browser.…
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Hi Spinnifix, It means you need to be on level 5 or above to take part in Candy Cup!
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Hi everyone, thank you for the updates. I know this is frustrating, especially when you can see newer levels on mobile but Facebook is still stopping at level 22 805. Just to clarify why I’m asking for Game User IDs: it’s not because we don’t believe the issue is happening. The team already knows that some Facebook players…
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@kiara_wael @MountainMom @PummyRaj @bearwithme Let the fun begin 🥳
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Hi @TheGuvnor Thank you for sending the additional screenshot and for taking the time to explain what has been happening. The screenshot confirms that your Season Pass is currently showing tier 3, but unfortunately it does not allow us to verify the progress that was showing before it returned to that tier. The same…
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Me again @Dermalin and @Meiskevanatom The team may be able to try something on your accounts to help with the Facebook levels issue in a little while. Since this is related to the Facebook game version, there is a small chance you may notice some temporary issues after the change, such as the game not loading correctly for…
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A big thank you to our lovely Game Moderators for putting all of these contests together 💛 It’s been great seeing all the ideas come together, and I hope everyone has fun joining in, trying the different challenges and maybe picking up a prize or two along the way 🤗 Good luck, everyone, and enjoy the Fun in the Sun 🌞
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Hi everyone and thank you all for flagging the level! I’ve heard back from the team, and they’re working on improving Level 4774. I don’t have an exact time for when the change will reach the game, but please keep an eye on the level and try again after some time, as the update may take a little while to appear for…
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@christinewupp and @mistimisti1 thank you again for flagging level 7007 and for sharing all the extra screenshots and details. I’ve heard back from the team, and they’re working on improving this level. Hopefully the tweak will be available in the game later today, so please keep an eye on it and try again once the update…
