QueenB

Community Manager

Comments

  • @snakegore999 Wow, you've certainly put a lot of work into expanding the story 🤩 It's impressive to see how you've taken an idea that started here in the community and developed it into a much bigger creative project. Thanks for sharing it with us, and I hope everyone who enjoys this crossover has fun reading the full…
    in I wrote an extended version of my Candy Crush Saga x Indiana Jones and the Great Circle short story. Comment by QueenB July 17
  • Hi @AggeloStrong I’ll reply in English, as this is the language we use in the Community so everyone can understand and follow the conversation. Just to make sure I understand correctly, do you want to move your Candy Crush Saga progress from Facebook to a King account using your Gmail address? If yes, please contact Player…
    in Θελω απω facebook Comment by QueenB July 17
  • Thank you both for letting me know 🙏 Can you check now and see if it's visible for you?
    in Checking how the new labels (called popular tags) show Comment by QueenB July 17
  • Hi @diabyMo , yes, I understand what you mean. Could you please open the game and check your King account again? From what I can see, your progress should now be restored to level 8031 on your King account. Please make sure you’re logged in with the correct King account, then fully close and reopen the game if needed. Let…
    in I can't bind My Fb progress to a KING account Comment by QueenB July 17
  • Hi @seerat_1987 and welcome to the Community. I understand why the timing would make you wonder whether the purchase affected the rewarded ads in your game. Rewarded video ads are not a permanent feature and may appear or disappear depending on availability, testing, and other factors. We are not able to check or restore…
    in advertisements Comment by QueenB July 17
  • Aaaa I see, that might have been the issue yeah, either way it's good feedback so I will make sure the team is aware and thanks for letting me know 😊
    in Level 17555 Comment by QueenB July 17
  • Hi @ilonalubu and thank you for reporting this and for sharing the screenshot. Could you let us know how many attempts you have made on Level 17 555? Does the same thing happen each time, with not enough green candies appearing to complete the order? We’ll ask the level designers to take a closer look and check whether the…
    in Level 17555 Comment by QueenB July 17
  • Hi Wertz, yes, I did and I just sent you a live back 😎 I played very little yesterday so I did not noticed the lives requests 😅
    in Requesting Friends Comment by QueenB July 17
  • Sorry, this is what I was referring to:
    in Checking how the new labels (called popular tags) show Comment by QueenB July 16
  • Hi @MdOpuAli007 and welcome to the Community! Are you referring to the new option that lets players choose between tapping and swiping? If so, this feature is still being tested, which means it may not be available to every player yet. We understand that it can be frustrating to see other players receiving a feature that…
    in I don't have any updates Comment by QueenB July 16
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