QueenB

Community Manager

Comments

  • Hi @Flowtilla and welcome to the Community! I’m sorry this happened. Could you tell us a little more about what went wrong? For example, did the game close unexpectedly, freeze, or lose connection while you were playing? We’re unable to reimburse lost items here in the Community, but Player Support can review what happened…
    in Glitch Comment by QueenB July 16
  • Hi @MannyFae 😊 Thank you for pointing this out. That’s a really good observation. I’ve checked it as well, and I can also see that the Popular Tags are visible on the “Somebody needs help!” page, but not when browsing other sections or when viewing a discussion thread. We’ll look into now 😉 Thank you as well for checking…
  • Thank you both for taking the time to explain this in more detail. I understand the concern much better now. @Carol-38, my earlier explanation was not clear enough. The Feedback tag should appear at the bottom of the first post, under “Find more posts tagged with.” However, the fact that you could not easily find it is…
  • @PummyRaj @kiara_wael @MountainMom @bearwithme
  • Hi @vaalsyl Thank you for getting back to us and for sharing the information. I'll pass this on to the team so they're aware of what happened. Since then, have your Daily Stamps been working normally, or have you experienced the same issue again? Unfortunately, we're not able to manually restore any missed rewards.…
  • Happy 8th Community Anniversary @Diamond_Lim 🥳💎 Eight years is such an incredible milestone, and it really says a lot about how much the King Community means to you 😍 Thank you for all the kindness, energy and support you have shared with players and the Community team over the years. We are very lucky to have you here,…
  • Hi @Carol-38 😊 Yes, these are new tags we’ve introduced to help group similar discussions together and make content easier to find. For example, because you selected Feedback, that tag now appears on your post. When you click the Feedback tag, you can see how many discussions are using it, and selecting the number of posts…
  • Sorry you ran into this issue. We are working on improving that. If it happens again, please let us know. And if you still want to share any feedback about Pins, we would love to hear that too 😉
  • Thanks for letting me know, Molly 😊 That's still expected at the moment. Pin Trading is rolling out gradually, so not everyone has access just yet. Hopefully you'll see the Trades tab in your game soon. If it appears, we'd love to hear what you think of it.