Comments
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Thanks for flagging this, @cookiemae , and yes a very fair question from @christinewupp Not all events are available to every player at the same time. This can depend on different factors in the game, which is why you might see some players with the event and others without it. That said, if the event is available for your…
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Hi everyone 👋 Just popping in with a quick update on Level 17874! I’ve heard back from the team, and they’re looking into this level as we speak. Thank you so much for your patience and for flagging everything so clearly, it really helped! Hang in there, and I’ll let you know as soon as I know more 😉
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Congratulations @michimune 😃🥳🤗
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Hi everyone, 👋 Thanks so much for sharing your feedback and screenshots about level 17874 and really appreciate the details and your patience! I’ve passed this onto the team so they can investigate. Since it's Friday, we might not hear back until early next week, but I promise I’ll keep you posted as soon as I have any…
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Hi @sherylannteves 👋 Welcome to the Community! Thanks for sharing your ID… based on that, it looks like your progress is safely backed up, and you’re actually on level 6456 😊 What exactly happened? (Did you switch devices, reinstall the app, or change accounts?) Also, which device are you playing on. Android, iPhone, or…
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Hi there and welcome to the Community 👋 There isn’t a way to view your full purchase history directly in the game app. But don’t worry, you can still check it 😊 If you play on: iPhone/iPad → Go to your Apple ID > Media & Purchases > View Account, then check Purchase History. Android/Google Play → Open your Google Play app,…
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Hi @mbridgesid 👋 Welcome to the Community! Just checking, are you referring to the game Criminal Case? If so, that might be a different game entirely from the ones we support here (like Candy Crush and other King games). No worries though, it happens! If you meant something else, feel free to share more details and we’ll…
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Hi @ilyasahmadkhan and Welcome to the Community 😊 Just so you know, it’s not possible to sell your Candy Crush account or the Gold Bars as they’re virtual items meant for in-game use only and can’t be transferred or sold. But if you have any questions about the game or need help, we’re happy to assist 😉
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I’m really sorry to hear you're still having such a tough time with this level. I can totally understand how frustrating it must feel after that many attempts and thank you for sticking with it and for sharing another screenshot. I’ve passed your feedback over to the team again and let them know how things are going on…
