Comments
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Hi @Donno69, thanks for sharing this and for adding the screenshots. I’ll report this to the Level Design team so they can take a closer look at level 1072. I'll let you know once I know more 😉
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Thank you for the screenshot @Spinnifix I understand what you mean now. If a player has contributed to the event but still shows as grey/“Inactive”, then my previous explanation was not clear enough. I don’t want to guess here, because the different status labels seem to be causing confusion: Online, Away/Absent, and…
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Hi @Anupam_Singh I’m sorry this happened. To check what might be happening, could you please let us know if your original progress was saved with: a King account using email and password, or Facebook? Also, please share the current Game User ID showing in your game now. This is the ID connected to the new Level 1 profile…
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Hi @stephanie2024 I reached out to Player Support to check on this, and I can see that you already have a support ticket open with them. It looks like they are currently waiting for your reply, so the best next step is to go back to that conversation and respond there. Please check your email inbox, and also your spam/junk…
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Hi @Spinnifix 😊 In this case, “Inactive” means the player has not been active in the team for a while. It does not always mean they have never played the game. They may simply not have opened the game recently, or they may not have taken part in the team activity. The colored dot is a quick activity indicator, but I’m…
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You're not doing anything wrong @Carol-38, I'm having the same experience as well and need to keep sort it by Newest… I've flagged this as well to our provider and pushing for improvement fast 🤓
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Hi @stephanie2024 , thank you for coming back with more details. I’m sorry this has been so frustrating, especially when the game is showing a new profile at level 1 instead of your original progress. First, just a quick note: I edited your message to remove the email addresses you shared. Please don’t post your email…
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Hi everyone, Quick update about Soccer League rewards. Some players may currently experience an issue when trying to collect their Soccer League rewards. The team is aware of this and is already working on a fix. We have a support thread where we’ll keep players updated as soon as we know more, so please check there for…
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Hi everyone, I can see that many of you are waiting for an update here, and I understand why. I’ve been following the discussion and have shared the feedback from this thread with the team, including the comments about the number of moves offered, harder levels, Gold Bars, players asking to be removed from the test, and…
