QueenB

Community Manager

Comments

  • Hi everyone, First of all, thank you so much for the feedback you’ve shared so far 🙏 I’ve been reading everything, and you’ve already given me a lot to think about and also some clear things I can start looking at. I haven’t replied to every point yet, but I am following the thread and noting things down. A few things I…
    in What would you like to see more of in the Candy Community? Comment by QueenB May 22
  • Hi @christybpsu 👋 Sorry to hear this happened. Some event rewards do expire if they are not claimed within the event timeframe. Can you share which event the winnings came from? That will help us check whether this was expected or not. Thanks 🙂
    in I didn’t receive my winnings Comment by QueenB May 22
  • Hi @teeweiping and @Carol-38 👋 Thanks for letting me know… I’m currently looking into it from my side as well, as I’ve seen a few similar mentions. Just to help me test it a bit more: I did receive the notification for your tags, so it seems to be working for me at least in this case. Could you let me know if you receive a…
    in I don't receive notifications from the tag and bookmark - Edited by CM: Under investigation! Comment by QueenB May 22
  • Hi @christinewupp, just jumping in here. This looks like a player trying to write their question in English so more people in the Community can understand and help. Some players may use translation tools or writing support when English is not their first language, and that is okay as long as the post follows our House…
    in Highest level reached in India? Comment by QueenB May 22
  • Hi @Tonylopez9 I’m not fully sure what you need help with yet. Are you trying to find or play a specific King game, or are you having trouble opening the game? For safety, please avoid sharing external links. If you want to show us something, you can upload a screenshot directly here in your comment using the image icon.
    in want to play Comment by QueenB May 22
  • Okay good @1635002051, let me see if I can reach out to support so they can have a look at your message. Please keep an eye on your inbox 😉
    in Not receiving reset password email Comment by QueenB May 21
  • Thanks for the extra details @1635002051 Just to check, you've checked your Spam folder as well right? It can sometimes be there… Also, have you reached out to Player Support yet?
    in Not receiving reset password email Comment by QueenB May 21
  • We love hearing that @poohbearq 🤗
    in What would you like to see more of in the Candy Community? Comment by QueenB May 21
  • Oh boy 🫣 Okay, I'll keep track here and see how many reports we get so we can flag this!
    in Weird glitch Comment by QueenB May 21
  • @kiara_wael @PummyRaj @MountainMom 😉
    in What would you like to see more of in the Candy Community? Comment by QueenB May 21
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