QueenB

Community Manager

Comments

  • Pepper Panic was one of my favourites too 🌶️ @Spinnifix But the game I miss most has to be Scrubby Dubby Saga. I absolutely loved that one and was genuinely so sad when it was removed. It was such a fun and charming game.
  • No pressure at all… just the whole Community waiting for tomorrow’s life delivery update 😂
  • Hi @mellogan41 I’m sorry to hear how frustrating the game has become for you. I understand from your post that this is not about one single issue, but a combination of difficult levels, missing rewards and feeling unable to make progress without spending money. Purchases are always optional, but your experience should…
  • Hi Wertz, so sorry I missed that, I just sent you the request back and thanks for the lives 😍
  • Hi @hugyourdog and thank you for sharing this and for the feedback. I also want to thank @Carol-38 for helping clarify the name of the blocker here. Appreciate you taking the time to point this out, and we will make sure to pass this feedback along. Thanks again for helping us keep an eye on these things.
    in Mall-O-Matic Comment by QueenB July 22
  • Hi @13249103497 Level tips can change over time, so if you can share a screenshot of the level, that would be really helpful for us to take another look and better understand how it looks on your side. My usual tip would be to focus on clearing the blockers first so you can open up the board and create more opportunities…
  • Hi @Buivanthai No worries, we should be able to help get your progress restored to your new King account. Do you remember the exact level you had reached, somewhere around level 13,000? If not, would you be happy for us to restore your progress to level 13,000 exactly? Just let me know which level you would like to be…
  • Hi @jocubbi Sorry this keeps happening, especially when you’re losing lives, progress, and Gold Bars because of it. Thank you for confirming that you’ve already restarted your device, cleared the cache, and freed up memory. Those are exactly the first steps we would normally recommend. To help us understand whether…
  • That’s a fair question, @Spinnifix The maximum number of lives can be increased from 5 to 8 through certain rewards, such as the Gold Pass in the Season Pass. The increased life cap can also sometimes appear in special offers in the in-game shop.
    in Level 22805 Comment by QueenB July 21
  • The Ice Cream Quest is an event within the Season so it counts and gives you the right to request the badge 😉