Snow_Rider

Community Manager

Comments

  • Hey @dianakotori! If you go to your profile, then click Edit Profile and open Notification Preferences, you’ll need to check those two boxes to receive notifications.
  • Hi @bakermom99 ! I’m so sorry to hear that this happened. The Studio has recently released a new version, please update your game to 1.100.1.0. Also, could you please let us know which level you were on?
    in Level 5915 Comment by Snow_Rider 11:04AM
  • Hi @lynjeans I’m so sorry to hear that this happened. The Studio has recently released a new version, please update your game to 1.100.1.0. Also, could you please let us know which level you were on?
    in Level 5915 Comment by Snow_Rider 11:03AM
  • Hi @Nique1! I’m so sorry to hear that this happened. The Studio has recently released a new version, please update your game to 1.100.1.0. Also, could you please let us know which level you were on?
  • Aaaand here are this week’s lucky winners: @BQN537 @Racoon7 @SabrinaM Congratulations! Your Gold Bars will be added to your game soon! Would you like a chance to win too? Simply play a level and share your before-and-after screenshots showing the completed level. That’s it! Join in and you might be our next lucky winner 😉
  • Hi everyone, The Studio has just released a new game version with fixes that should resolve the issue with disappearing events. Please make sure to update your game to version 5.0.0.0. Let us know how the update works for you!
  • Thank you all so much for getting back to me and for sharing all the details. I know this has been going on for a while, and I completely understand how frustrating it must feel, especially after waiting so long for a fix 😔 I’ve passed all your comments and reports on to the game team so they can continue investigating…
  • @rrriverarox1982 I would need your Game ID to send out Gold Bars. To find the Game ID, please check our Help Center article here
  • Hi Pet Savers! 🐾 It looks like we missed last week’s announcement but we’re fixing that right now! It’s time to celebrate our 6 random winners for beating levels 🎉 Let’s give a big round of applause to: @SabrinaM @Mskimmyboo1 @rrriverarox1982 and @Racoon7 @Laflor @xBlossomx Congratulations to you all! Your Gold Bars are on…
  • Congratulations on completing all the levels! I’m still on level 30 myself 😅 And yes — I’m experiencing the same issue with the pickaxes when trying to remove treasure chests 😪 Unfortunately, there aren’t any updates on this yet, but I’ll be sure to share as soon as I hear more.