Snow_Rider

Community Manager

Comments

  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3417577#Comment_3417577 Thank you so much for getting back to me! I shared your details with our developer. Hopefully, the issue will be solved soon! ☺️
    in Screen turning grey after IOS 26 update Comment by Snow_Rider October 7
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3417379#Comment_3417379 Hey! Thank you so much for reporting this! Could you please share your Game ID so I can pass it along to the Studio? If you’re not sure how to find it, you can check out our Help Center article here. Once we have your Game ID,…
    in Screen turning grey after IOS 26 update Comment by Snow_Rider October 6
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3416007#Comment_3416007 Hi there! 👋 Thank you for flagging this. I just want to let you know that the issue has already been reported to the team. I'll keep you posted as soon as I get more news from the team!
    in Edited by CM: Star Tournament Comment by Snow_Rider October 6
  • Hi @Deb181 @cryzlstix! If this issue still persists, could you please share a few details which will help us to look into this firther? Which platform are you playing on (e.g. iOS, Android, Kindle Windows app)? If it's a iOS or Kindle, what model of your device are you using? And just as a quick reminder, please make sure…
    in 🎃 Halloween Petopia - Let the Spookiness Begin! 👻 Comment by Snow_Rider October 6
  • https://community.king.com/en/pet-rescue-saga/discussion/510635/halloween-event-2025 Hi there! If Petopia hasn’t returned for you yet, could you please share which platform (e.g. iOS, Android, Kindle, or Windows app) and device you’re playing on? This will help us look into it. As a quick reminder, please make sure your…
    in Halloween Event 2025 Comment by Snow_Rider October 6
  • Good news, everyone! The issue causing the game to crash on iOS 26 has now been fixed! Please make sure your game is updated to the latest version to enjoy smooth gameplay. A big thank-you to everyone for your patience and for sharing your feedback while we worked on this. Have a sweet day! 🍬
    in ✅ Game Crashes on iOS 26: FIXED Comment by Snow_Rider October 6
  • Coming in with a little delay, but worth the wait… it’s time to announce the winners! A big congratulations to the 5 lucky Pet Savers who have each won 30 Gold Bars in Pet Rescue Saga: @allyee @tsfan12 @kimopalilehua @Joost_Theunis @KCullen127 Thank you all for sharing your cozy and creative Autumn Cities with us. It was…
    in (ENDED) 📸 🎉 Show Off Your Autumn City and Win! 🍂🐾 Comment by Snow_Rider October 1
  • Hey Pet Savers! We know you’ve been waiting a long time for these fixes, and we really appreciate your patience. We got exciting updates for today 🙌: Missing Rewards in Weekly Contest 🔍 Status: Fixed ✅ Critter Carnival, Daily Challenge, and Weather Alert (Facebook players) 🔍 Status: Fixed ✅ We’re so glad the events are…
    in Issues with Events in Pet Rescue Saga: FIXED! ⚒️ Comment by Snow_Rider September 30
  • https://community.king.com/en/candy-crush-solitaire/discussion/510098/comingsoon Hey! If you were referring to the disclaimer about the upcoming Spooky Halloween season, I’m happy to share that it’s already live in the game! Feel free to hop into the thread and join the discussion about the new season 😊
    in Edited by CM: Star Tournament Comment by Snow_Rider September 29
  • https://community.king.com/en/candy-crush-solitaire/discussion/510120/halloween-season-pass-started-3 Yesss! 🎉 It’s live in the game already! Jump into this thread and join our Pumpkin Parade to earn the season-themed community badge 🥳🎃
    in Halloween Season Pass Started!! >:3 Comment by Snow_Rider September 29
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