Snow_Rider

Community Manager

Comments

  • Hi Solitaire Crushers! We’ve recently released a new game version and are gradually rolling out the fix to all players. It might take a little time for the fix to reach your game, but in the meantime, please make sure you’ve updated to the latest version: 1.11.128. Thanks so much for your patience!
    in ✅ Update the Game: Dice roll event broken? Comment by Snow_Rider July 10
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3360023#Comment_3360023 Hey there! We’ve recently released a new game version and are gradually rolling out the fix to all players. It might take a little time for the fix to reach your game, but in the meantime, please make sure you’ve updated to the…
    in Roll around the world Comment by Snow_Rider July 10
  • Hi everyone, Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation. We really appreciate your patience and will keep you updated as soon as we hear more 🙏
    in 🛠️ Feature is Disabled: Diamonds not being collected Comment by Snow_Rider July 10
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3355011#Comment_3355011 Hey Andres-2! Thanks for your question 😊 Players at the end of the map should be able to access Jelly Jackpot, unless they’re part of a test group. More info will be coming soon!
    in It's JELLY JACKPOT Time~! (Notice) [New Feature: Jelly Jackpot Event] Comment by Snow_Rider July 9
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/502520/its-jelly-jackpot-time-notice-new-feature-jelly-jackpot-event Very well explained, @Haechan_17! Thanks for sharing the info with the rest of players. The Studio will be rolling out the feature to more players soon, so stay tuned! 😉
    in It's JELLY JACKPOT Time~! (Notice) [New Feature: Jelly Jackpot Event] Comment by Snow_Rider July 9
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3357968#Comment_3357968 Hi @Butterfly83🦋 ! Hope you're doing well ☺️ My bad, I accidentally used the outdated tagging list. From now on, I’ll make sure I'll include you on the correct one. Apologies for the confusion caused 🙏
    in 🏖️ (ENDED) Summer Petopia: Before & After Challenge! 🐾 Comment by Snow_Rider July 7
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3357773#Comment_3357773 Hi there! Thanks so much for sharing the support ticket and the screen recording. I’ve passed everything along to the Studio. What you’re seeing is actually expected behavior: the rewards are given randomly, so sometimes you’ll receive…
    in 🏖️ Summer Petopia: Let’s Build the Cutest City! Comment by Snow_Rider July 7
  • https://community.king.com/en/candy-crush-solitaire/discussion/502786/roll-around-the-world Hi there! This is a known issue, and the Studio is currently working on a fix that will be released soon. Feel free to follow this thread for the latest updates 😊
    in Roll around the world Comment by Snow_Rider July 7
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3354186#Comment_3354186 Hey there! Would it be possible for you to share a screen recording? You can send it to Player Support, and if you share your ticket number with me, I’ll be more than happy to take a look!
    in 🏖️ Summer Petopia: Let’s Build the Cutest City! Comment by Snow_Rider July 4
  • Feel free to share your Petopia view 😉 (Spoiler)
    in 🏖️ (ENDED) Summer Petopia: Before & After Challenge! 🐾 Comment by Snow_Rider July 4
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