Yosca Soda Moderator

Hi everyone. I mentioned it somewhere before that we all have the same problem (players, mods and CMs), so no worries, your comments will be heard The CMs are working with Vanilla to address the issue with the comment boxes for Kings Communities. We all have the same problem; no one can use tag lists unless each name is…

Welcome to Soda Community @Djhowarth I already answered you in your other thread here so this one will be closed 🙂

Oh no @kimbwood I am so sorry to hear this! Please check the Help Center links below for more info. ➡️ Why is my game freezing on Android device ➡️ Why is my game freezing on Apple device ➡️ Why is my game freezing on Windows device ➡️ Why is my game freezing on Amazon device. Hope it helps 🙂

Welcome to Soda Community @Lou_2002 You are now in Soda, please head over to Candy Crush Saga forum: You can click on the green words 😉

Welcome to Soda Community @Djhowarth I am sorry about this. The Studio is aware and is already investigating the cause. Could you please provide me with your Game ID? This can be super helpful for the Studio to investigate the cause. I will also forward your screenshots. HERE is how to find your Game ID.

Welcome to Soda Community @Muletoride I am sorry this happened 😕 I don’t play on PC so I couldn’t tell you how to restore the toolbar. Have you tried searching for Candy Crush Soda Saga in the Microsoft Store and then clicking "open" or "play"?

Welcome to Soda Community @emily52618 I am sorry about this. We have seen more reports and also reported it to the Studio. Do you play on an Android device? In that case we were told the Studio is working on a fix for Android version 5/6. If you use an other Android version, please try to update Android System Webview via…

Welcome to Soda Community @mary848 If you have Social Hub click on the icon, click on “friends” find your friend, click on the avatar and click on send live (heart symbol)

Welcome to Soda Community @Racheal10 You can win gold bars in Treasure Hunt, Soda Race, Weekly Race or other events And we have contests in Community where you can win gold bars too 🤗 Just check Contest Area 😉

Thanks @Tzvi_Marcu I’ll pass it on 🙂

Welcome to Soda Community @FunnyGirl2 I’m sorry this is happening. Please try the troubleshooting: Force close your apps, turn off your device for at least 10 seconds, restart your device. Clear cache and check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.…

Welcome to Soda Community @19Jenny65 Did you save your game using a King or Facebook account? Please ➡️ check HERE how to get your progress restored. Visit also our Help Center for ➡️ more articles on the game progress HERE. (you can click on the green words 😉) Let me know if you need more help 🙂

Welcome to Soda Community @Mobycat I am sorry about this. Please find your device in ➡️ My Purchases (you can click on the green words) and scroll through the topics (i.e. I was charged twice or I don’t recognize charges etc) You can select your type device 😉 In the selected topic you can find more info. Let me know if you…

Welcome to Soda Community @Farmhouse67 Sorry about this! Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly. If that doesn’t work please contact King Player…

Welcome to Soda Community @Granmaof05 I am very sorry to hear that your daily bonus is reset to day 1. It cannot be restored 🙁. The only exception is if you are offered to restore the Daily Bonus streak with gold bars. There are a number of reasons this reset might happen: device updates, the time you logged in, and…

Welcome to Soda Community @Schles2 When you play new levels you earn stars and when you have collected the total number of stars you need, the cannon can fire, causing 1 ball to fall. If you don't see the stars being collected, you need to reconnect your game to King servers. Force close your apps, turn off your device for…

You should be able to get through the door and find other levels. This is only for players at the end of the levels (some see it, some don't) You can tell us in this thread: