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The game will no longer support Android 5
Hi there! Keep reading to find out... * Why the game won't be optimized for playing on Android 5 anymore * How to check which Android version you have * How to update Android on your device The game won't be optimized for Android 5 Soon, Candy Crush Friends Saga will no longer support Android 5. That means if your device…
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Why can't I play on iOS 11 anymore?
Hi there! Keep reading to find out... - Why you won't be able to play on iOS 11 soon - How to check which iOS version you have - How to update iOS on your Apple device Soon, the game will no longer support iOS 11 That means that if your device uses iOS 11, you won’t be able to play any new levels, and you won’t receive…
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Where have my messages and lives from Facebook friends gone, and what can I do about it?
Lives received from Facebook friends are notifications sent via Facebook. These Lives are stored in your profile and delivered to your game one notification at a time. Possible changes and their impact Changes to Facebook or your device can cause these notifications to be marked as “delivered” and cleared from your queue,…
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What should I do if I’m not receiving messages from friends or other players?
Because millions of people worldwide play our games at the same time, there can sometimes be delays when you send and receive messages. The delivery of messages is sometimes affected by factors like the volume of messages being sent, the status of social media networks, internet issues, and more. We know this can be…
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How many lives do I get in the game?
You start any game you play with a full set of five lives. Every time you fail or quit a level you lose a life, but they will recharge over time, so you can jump back into the fun. Ask for lives or use your Gold Bars If you're keen to get back into the game straight away and would prefer not to wait, you can choose to ask…
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The game says I have to wait hundreds of minutes for my next life. What happened?
If you have recently changed the time on your device (for example, changing time zones due to travel) this may affect the lives timer in the game. To fix this, simply follow these steps: * Open the game and check how long you have to wait for your next life. * Now set the clock on your device forward by that amount of…
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How do Unlimited Lives work?
Unlimited Lives can sometimes be bought or occasionally offered as a prize in many of our games. It's a great way to play for longer without running out of lives! Unlimited Lives are controlled by a timer, so when they're won or bought, the clock will begin to 'tick' down until the timer reaches 00:00 and your game returns…
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Play Your Way: New Accessibility Features in Candy Crush Friends Saga
Here at King, we want to make sure that all of our players have the best gaming experience possible. That's why we recently added a range of accessibility features to Candy Crush Friends Saga. We hope that these features help you enjoy our game fully, whatever your play style. Where can I find the accessibility menu? It's…
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What is the Piggy Bank?
Everybody loves a Piggy Bank and you'll find one in Candy Crush Friends Saga! What does the Piggy Bank do? The Piggy Bank offers special deals for those who fill it up! Put Gold Bars into the Piggy Bank by collecting stars when you beat a level. The more stars you get, the more Gold Bars are added to the Piggy Bank! Keep…
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Why are my characters not loading?
It's possible that before playing a level, some of your characters may not load as expected (a "downloading" message may appear on screen). You may think that the download is not taking place because the progress bar is not moving, but the download is happening in the background. If your internet connection is not that…