How do I redeem my gift card?
Here come some easy steps to redeem your gift card. Don’t forget to keep your receipt for the card’s purchase in case you run into any issues.
Digital Cards
1. You’ll receive your gift card via email
2. Open the email to see your card's code and PIN
3. Go to store.king.com
4. Sign into your account or create a new account
5. Enter the code and PIN on the site
6. Choose the game you want to add the Gold Bars to
7. Head to the game and enjoy!
Physical cards:
1. Go to store.king.com
2. Sign in with your account or create a new account
3. Scratch to reveal the PIN and enter the card’s code on the site
4. Choose the game you want to add the Gold Bars to
5. Head to the game and enjoy!
You’ll find your items added to your account. It’s as easy as that!
FAQs
“Where can I find my gift card number and my PIN code?”
Digital card: Once you buy your digital Candy Crush gift card from an approved retailer, check your inbox. You’ll receive an email with your card number and PIN code.
Physical card: You can find your card number and PIN code on the back of the card.
“How can I redeem a gift card that was purchased outside my home country?”
The gift card currency must be the same as used in the account country.
“I got an error message saying the code and/or PIN is wrong”
If this happens, please check for possible typos. Bear in mind, your gift card number will only contain digits.
Also check that you typed the correct code. If you already redeemed the code in the past, it won’t work.
“I cannot find my rewards!”
Please check your inventory—rewards are added directly to it.
If they are not, make sure that:
- You were connected to your account when you redeemed the gift card.
- You chose the game (either Candy Crush Saga or Candy Crush Soda Saga) that you wanted the rewards added to.
“In which games can I redeem my card?”
You can redeem your card in Candy Crush Saga or Candy Crush Soda Saga. Once you choose a game, the bundle will be added to it. It’s not possible to split the rewards.
“Will I always get 48 hours of Unlimited Lives with each gift card?”
We currently offer this bonus at our discretion, so it’s not part of the paid value of your gift card.