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I have completed level 297 but it will not allow me to go to 298. I saw a post suggesting someone to connect using their smart phone or tablet and then they would be able to play again via Facebook. What if you do not have a smart phone or tablet?
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I understand that the King guys are looking into it at the moment. I saw this post about it:
https://care.king.com/en/pet-rescue-saga/on-level-642-can-not-go-forward
