I was sent a message saying I could asset my level from whatever device I was using after I got to a certain level. I was on level 221 and my phone mess up and I had to get another one, but it's not letting me back on that level
Did you ever connect your game to facebook or the kingdom. Those are currently the only 2 ways to save your game progress. Let me know if you did and I can help you to connect again. If you didn't then you might not be able to get it back!