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I can not and have not been able to play the weather alert on Pet Rescue.
Lorri_Barnes
Posts: 2 Newbie
in Support
Sometimes I can play a level or 2 then it just stops, no message, it does not freeze it just does nothing and the only thing I can do is refresh the page, will not even let me go back. I have asked for help over and over and have not gotten one single reply. Same issue on my daughters account, was able to play level 1 then nothing. Please let me know if there is something I can do to fix this issue.
Best Answer
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Hi Lorri,
Does this just happen on PC or as well when you play on mobile?
Clear cache on your PC and do a restart. Try using another browser; I'd go for Google Chrome.
Keep other programs and tabs closed before and during your game play.
Let me know if it happens on your mobile or tablet too.
Answers
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Hi Lorri,
Does this just happen on PC or as well when you play on mobile?
Clear cache on your PC and do a restart. Try using another browser; I'd go for Google Chrome.
Keep other programs and tabs closed before and during your game play.
Let me know if it happens on your mobile or tablet too.
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Thanks for the response, this happens on my PC, and I am using Chrome. I have done all of the usual troubleshooting problems, cookies, cache restarts etc etc. Just tried again, I got to do level 1 yesterday, but is just sitting on level 2 not allowing me to do anything. This is just so frustrating... Thanks again for the response
