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Not getting prizes in pet saga
Dee_Gitzler
Posts: 1
Level 1
in Support
I collected 200 pets, window came up claim I clicked on it took me to the game, no prizes, this is not the first time either, missed out on a lot I should have won in the island, I also don't get coin gifts from my friends I play on a iPad
Describe your question in more detail here (at least 80 characters please)
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Answers
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Hi Dee,
Do a restart on your iPad and check for updates both for your iPad and all your installed apps.
Make sure you are connected either to your Facebook or your Kingdom account in order to obtain the prizes.
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