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Trying to buy gold bars
Shelly_Eby
Posts: 5 Level 2
in Support
When I try to purchase gold bars I keep getting this error "Couldn't Complete Purchase: We didn't receive all the information we needed from this app to complete your purchase. You haven't been charged for this purchase, so please try again. If you keep seeing this error, contact the app developer." This only started happening yesterday afternoon because I had purchased gold bars earlier in the day. I've cleared my cache and removed and readded payment and nothing is fixing this.
Answers
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My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.
I apologise for this, rest assured this is being looked at to ensure that it does not happen again.
If you still have a query then feel free to use the site for help or post your question again so our community can assist you.
Kind regards,
Johnny
